Australian Embassy and Permanent Mission to the United Nations
Bosnia and Herzegovina, Hungary, Kosovo, Slovakia and Slovenia

Services for Australians

Australian Marriage Law Postal Survey: Online survey now open

The Australian Bureau of Statistics (ABS) has advised that the online survey form for people located overseas is now open:

More information on the online survey and other participation options for eligible Australians overseas is available online on the ABS website at:

General information on the Australian Marriage Law Postal Survey is available at:

Services for Australians Overseas

What we can and cannot do

Assisting Australians overseas within limits.

24-hour consular emergency service

For Australian citizens calling from within Austria only: 0800 29 18 47

Outside Embassy opening hours, contact the 24-hour consular emergency service in Canberra on +61 2 6261 3305

For 24-hour consular assistance from within Australia, please call 1300 555 135

Travel information for Australians

Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade (DFAT).   


On-line registration for Australians overseas

We encourage use of this online registration service by Australians planning to reside overseas for extended periods, and those travelling to locations where there are security risks.


Living in Country


Taxation issues

International driving permits

Birth, marriage and death certificates

Police clearances

Marriage overseas

Authentications and apostilles


Former residents

A gateway to information about Australian benefits, payments and services.


Returning to Australia

Handy information for Australians or residents returning from a holiday or moving back to Australia.

Taking cats and dogs to Australia

Australian Pensions



Notarial Services

The Australian Embassy provides the following notarial services:

  • Witnessing of Signatures
  • Certifying copy of a document
  • Certificate of Non-Impediment to Marriage
  • Witnessing of Signatures on Driving Licence Kits
  • Legalisation of signatures and/or seals on Australian public documents (apostilles and authentications)

We provide these services by appointment only.

Please bring your valid passport or ID card and the original documents to the appointment.



Passport application interviews and notarial services at the Embassy in Vienna are offered by appointment only.

Changes due to passport legislation:

Due to recent changes in passport legislation, the following important changes to Australian passport arrangements will be introduced on 1 January 2016:

  • lost and stolen passport fees will be abolished from 1 January 2016
  • there will be a discrete application fee for emergency passports
  • increased passport fees will apply as of 1 January 2016
  • 16 and 17 year old applicants will be issued with ten-year validity passports from 1 January 2016 and must be accompanied by a person with parental responsibility when lodging their passport application

Please note that children and persons aged 75 years and over are no longer eligible for frequent traveller passports. This regulation is already in effect.

Guarantors for overseas passport applications

How to complete a passport application


Payment for services 

Current fees for passport and notarial services are shown in our online appointment system

Payment can be made in Euros in person at the Embassy.  We also accept bank and credit cards (VISA and Mastercard).  Alternatively, payment can be transferred into the following bank account:

UniCredit Bank Austria
Jaquingasse 1/Rennweg 20
Bank/swift code: BKAUATWW
IBAN: AT53 1100 0096 5404 3000
Id code: 12000
Account number: 09654043000
Australian Embassy, Official Account 

Please ensure that money transferred from other countries is NOT subject to bank charges in Austria.

A copy of the pay form or transfer slip must be enclosed with the application.

Privacy Policy

The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Embassy's appointments.  Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes.  By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT's behalf for these purposes.  If this information is not collected, DFAT's ability to arrange your appointment will be limited.  Your personal information will be handled by Setmore in accordance with Setmore's Privacy Policy, and by DFAT in accordance with DFAT's Privacy Pollicy.