Australian Embassy and Permanent Mission to the United Nations
Bosnia and Herzegovina, Hungary, Kosovo, Slovakia and Slovenia

Visas and migration

Visas, Immigration & Citizenship


Welcome to the website of the Visa & Immigration Section of the Australian Embassy Vienna. We are an overseas office of Australia's Department of Immigration and Border Protection (DIBP).

Our office processes visa applications from nationals and residents of the following countries:   

Austria, Bosnia & Herzegovina, Croatia, Czech Republic, Hungary, Kosovo, Slovakia, Slovenia

Important Changes

New Work & Holiday arrangements with Hungary commencing 1 January 2017

On 1 January 2017 the Work and Holiday arrangement with Hungary came into effect and young adults from these countries are now able to apply for a subclass 462 visa.  More information about this visa, and  how to apply can be found at:

Changes to lodging your Work and Holiday visa

Please note that as of 1 January 2017 all Work and Holiday (subclass 462) applications for applicants from Hungary, Luxembourg, Poland, Portugal, Slovak Republic,  Slovenia, San Marino and Spain should be lodged via post.  Applications lodged in person may be deemed invalid.

Changes to immigration legislation and systems

From 18 November 2016, a number of significant changes will take place to Australia's immigration and citizenship legislation, as well as upgrade to our systems.

More comprehensive information can be found at, but a summary of these changes follows:

Changes to Australian visa processing in Bosnia-Herzegovina

From 13 October 2016, the Australian Government commenced collecting biometrics from clients applying for Australian visas in Bosnia-Herzegovina.

Biometrics will be collected from visa applicants, irrespective of their nationality, who are in Bosnia-Herzegovina at the time of making a visa application to enter Australia unless they are excluded or exempted.

Biometrics will be collected at an Australian Biometric Collection Centre (ABCC) in Sarajevo, by appointment.  The ABCC, operated by Teleperformance, will charge a fee for this service.

Visa applicants who mail their applications to the Australian Embassy in Vienna, or who lodge their visa applications online, will be sent a letter informing them that they need to attend the ABCC in Sarajevo to provide their biometrics.

Visa applicants should register, make an appointment and make payment for the biometric enrolment as per the instructions provided on the Teleperformance website prior to attending the ABCC. Applicants should also take a copy of the request letter and their passport to the ABCC.

For more information please click here:

Teleperformance website

Department of Immigration and Border Protection website

Slovak and Slovenian Work and Holiday programmes: places still available for 2016/17

There are currently still places available for eligible applicants from the Slovak Republic and Slovenia for this programme year 2016/17.  The Work and Holiday visa (subclass 462) arrangements allow young adults from the Slovak Republic and Slovenia to enjoy an extended holiday of up to 12 months in Australia, during which time they can undertake short term work and study.

Further information on the visa requirements can be found here.


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 What's New 

  • Change to Student Visa Framework

             Australia has simplified its student visa framework. It has been designed to make the process of applying for                 a student visa simpler to navigate for students.

             From 1 July 2016:

  • international students will apply for a single Student visa (subclass 500), regardless of their chosen course of study
  • student guardians will apply for the new Student Guardian visa (subclass 590)
  • all students and student guardians will generally be required to lodge their visa application online by creating an account in ImmiAccount

            For more information, please click here.


  • Australia and Hungary sign a new Work and Holiday visa arrangement - 24 February 2016

    On 24 February 2016, Australia and Hungary signed a reciprocal Work and Holiday visa (subclass 462) arrangement. When brought into effect, this arrangement will allow up to 200 young adults from Hungary and up to 200 young adults from Australia to enjoy a holiday in each other's country and undertake short term work and study. 

    The commencement date will be announced on the Department's website ( and on this website.
  • Slovak Republic and Slovenia Work and Holiday arrangements commence

    The new Work and Holiday visa (subclass 462) arrangements between Australia and the Slovak Republic and Australia and Slovenia commenced on 1 January 2016.  These arrangements allow up to 200 young adults from the Slovak Republic and up to 200 young adults from Slovenia each year to enjoy an extended holiday of up to 12 months in Australia, during which time they can undertake short term work and study.  The arrangements also offer reciprocal opportunities for an equivalent number of young Australians to visit the Slovak Republic or Slovenia each year.  Further information on how to apply can be found on the website for the Australian Embassy in Germany.
  • New website -

On 1 July 2015, the Australian Customs and Border Protection Service (ACBPS) integrated with the Department of Immigration and Border Protection (the Department) and the Australian Border Force was established.

To support the integration, a new website will be launched at From this date, internet searches for and will redirect to this new address.

Some pages will automatically redirect to the new location. You will need to fix any broken links, bookmarks or favourites in your system from 1 July 2015. The new URLs to specific webpages will not be available before this date.

  • Increase to Visa Application Charges
    On 1 July 2015, there will be an increase to Visa Application Charges. Our website will be updated with more specific information in due course. For further information, please click here.
  • Increase in Partner Visa Application Charge from 1 January 2015
    On 15 December 2014, the Australian Government announced its intention to increase the Visa Application Charge for Partner visas in the Mid-Year Economic and Fiscal Outlook. The new pricing arrangements will apply to Partner visa applications lodged on, or after 1 January 2015.

    How much is the Visa Application Charge (VAC) now for Partner or Prospective Marriage visas?
    The amount will vary based on your circumstances. You can calculate the total cost for your visa using the Visa Pricing Table.

    What subclasses are affected?
    This increase will apply to permanent Partner visa subclasses (subclasses 100 and 801) and the Prospective Marriage Visa (subclass 300).

    What if I have already lodged my application?
    The new fee will only apply to Partner visa applications lodged on, or after 1 January 2015.This increase will not affect you if you have lodged a valid application prior to 1 January 2015.

    What other options are available if I can’t afford the increased VAC?
    You may consider applying for a visa under the skilled stream, which generally has quicker processing times. Visit the department’s website for more information at:  
    Why has the cost for Partner visas been increased?
    This price increase is part of a range of measures being made by the Australian Government to repair the budget and fund policy priorities.

    Can I receive financial assistance to pay the VAC? Can the VAC be waived?
    There is no provision to waive, reduce, or pay a Partner or Prospective Marriage visa application charge in instalments. For your application to be valid it is a legislative requirement that the VAC is paid and assessment of your visa application can’t commence until payments have been made.

    How can I lodge a Partner visa application before 1 January 2015?
    You should lodge your Partner visa application online via ImmiAccount as this service will be available over the Christmas/New Year Period. You will also have quicker confirmation that your application has been lodged and you will be able to track the progress of your application online.
  • New online services - The Department of Immigration and Border Protection has made improvements to There is a fresh look, improved search functionality and a user friendly structure to help you find what you need, when you need it.
    On the site you can:
    • use the ‘Find a Visa’ tool to search for a visa that might be right for you
    • see customized information by indicating which country you are in
    • find detailed information on all Australian visas such as lodgement options, pricing, conditions, entitlements and eligibility, all on a single page.
  • ImmiAccount - from 9 December 2013 you can create a single point of entry into online visa services with your own online account. ImmiAccount is a self-service web portal that enables you to create, submit, pay for and manage all online applications in one online system.
    ImmiAccount will allow you to perform a range of tasks online, such as:
    • commencing, completing and paying for an application
    • attaching documents to support your application
    • making changes to personal details
    • tracking the status of your application
    • accessing relevant forms and correspondence.
    ImmiAccount accepts all online applications except for Electronic Travel Authority (ETA) and Citizenship applications.
  • eLodgement for Partners - from 6 December 2013, eLodgement will be available to Partner visa applicants of all nationalities.
    Partner visas enable people from overseas to enter Australia as the fiancé, spouse, or de facto partner of an Australian citizen or resident
  • A short video has been developed to raise awareness of migration fraud. Clients are encouraged to check out the fraud warning pages before engaging the services of online companies. Video: 
  • Be aware and protect yourself from migration fraud

Contact us

Applying for a visa

Visa types

Forms and checklists


Other useful links


Additional information

You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.