Closure of Visa Office in Australian Embassy Vienna
Effective 1 July 2018 there will no longer be a Visa Office presence at the Australian Embassy Vienna.
You can continue to apply for a range of temporary visas, permanent visas and Australian Citizenship online through your ImmiAccount.
ImmiAccount allows you to scan and attach supporting documents to your online application. You can create an ImmiAccount at www.homeaffairs.gov.au/immiaccount.
This is the strongly preferred and most efficient way to have your application managed and considered promptly.
Any paper applications for clients usually resident in Austria, Bosnia & Herzegovina, Croatia, Czech Republic, Hungary, Kosovo, Slovakia and Slovenia need to be sent to:
Australian Embassy Berlin
D-10179 Berlin, Germany
Please note that most applications must be lodged online and cannot be accepted by mail. Please closely consider information provided regarding your visa product on www.homeaffairs.gov.au prior to application lodgement.
Once received, your application will be automatically allocated to a Visa Office within the Europe Region or Australia for consideration and decision.
You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or was unsuccessful.
Comprehensive information regarding visa options are available on the website www.homeaffairs.gov.au
For a list of Frequently Asked Questions, please click here.
Work and Holiday visa program: Mandatory online lodgement of visa applications
We are pleased to announce that the Department of Home Affairs is moving to mandatory online lodgement for Work and Holiday visa applications on 17 November 2018. This will make it faster and easier for you to lodge a Work and Holiday visa application for Australia.
The change means that from 17 November 2018 all nationals of Austria, Czech Republic, Hungary, Israel, Luxembourg, Poland, Portugal, San Marino, and Slovenia, as well as Spain and the Slovak Republic, must lodge their Work and Holiday application online. This can be done through the Department of Home Affairs’ website at www.homeaffairs.gov.au using ImmiAccount.
Paper applications will no longer accepted from 17 November 2018. This change only relates to the method of lodging the visa application, so all visa requirements and eligibility criteria remain unchanged.
Please note that this change does not affect the number of places available in the 2018-19 Work and Holiday program. Therefore, due to the high number of applications already received, applicants from Spain and Israel will not be able to lodge applications until further notice.
It is important to note that the requirement of Functional English also remains unchanged. For a list of acceptable evidence to demonstrate that you have at least functional English, please refer to the Department’s website at https://www.homeaffairs.gov.au/trav/visa-1/462-#tab-content-1, then go to the tab “visa applicants” and refer to the information listed in the drop-down text for “Functional English”. Please ensure that you include this evidence when you lodge your application.
For further information, please see https://www.homeaffairs.gov.au/trav/visa-1/462-#tab-content-1.
1 July 2019: Austrian applicants for a Work and Holiday visa no longer require a letter of Government support
From 1 July 2019, a Government letter of support will no longer be required for Austrian applicants for a subclass 462 Work and Holiday visa for Australia. It is important to note that all other visa requirements remain unchanged, including the requirements for adequate funds, education and Functional English. For a list of acceptable evidence to demonstrate that you have at least Functional English, please refer to the Department’s website at https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/work-holiday-462/first-work-holiday-462#Eligibility, then scroll down to "Have this level of English language".
The Australian Government has announced it will enhance the way visa and citizenship services are delivered using the latest digital technologies. For more information visit the Department of Home Affairs website.
On 1 July 2017, the new Programme Year 2017/2018 will start for all Work and Holiday (subclass 462) Programmes. This includes applications from clients in Poland, Portugal and Spain, for which the current Programme Year 2016/ 17 has already been filled.
Any applications received for a place in the new Programme Year 2017/18, but before 1 July 2017 will be deemed invalid and not be eligible for a place in the new programme.
This applies to clients from Poland, Portugal and Spain.
Clients from Hungary, Luxembourg, San Marino, Slovakia and Slovenia can continue to lodge their applications with government letters for the current Programme Year 2016/ 17 before the start of the new year in July 2017 as these five programmes still have places available and are not yet filled for this year.
Please submit complete applications, i.e. completed application forms with valid payment and supporting documents in one single package. Do not send any supporting documents (such as an English test results) ahead of your actual paper application or ahead of 1st July. Once the new programme opens, Berlin will prioritise complete applications.
Applicants must submit their application by post to the street address of the Berlin Visa Office on or after 1st July 2017 (which falls on a Saturday). Please note that the Embassy is not open on weekends; therefore, the first applications will only be received on 3 July.
More information on the Work and Holiday program can be found at:
You can view current global visa and citizenship processing times for most visa subclasses and citizenship types. To view current processing times, click here or see the product page for the specific visa subclass or citizenship type you are applying for. You can navigate to any product from Individuals and Travellers or Visa Support. On the product page, two processing times will be displayed, indicating how long it takes to finalise 75 and 90 per cent of all applications submitted globally.
Processing times apply from the date your complete application is lodged.
You can also use the Visa Finder to compare processing times for up to three different products.
Please note that applications are assessed on a case-by-case basis, and that actual processing times may vary due to individual circumstances including:
- whether the applicant has lodged a complete application including all necessary supporting documents
- how promptly the applicant responds to any requests for additional information
- how long it takes to perform required checks
- how long it takes to receive additional information from external parties, particularly in relation to health, character, national security, and Assurance of Support requirements
- the number of places available in the migration programme (for permanent migration visas)
- surges in demand and peak periods
To ensure your application falls within the published processing times, we strongly encourage you to submit complete applications. The checklists provided on ImmiAccount will assist in making sure you have included all required documents during the application process.
Applicants who have completed three months (88 days) of work on their first Work and Holiday visa in specific industries in specific areas of Australia will be able to apply for a second Work and Holiday visa (subclass 462). The work must have been undertaken after the commencement of the new regulations (18/11/2016).
The work must have been undertaken in the specific area defined as the Northern Australia region, which includes all of the Northern Territory, and those parts of Western Australia and Queensland above the Tropic of Capricorn).
Second Work and Holiday applications need to be lodged online or sent directly to the onshore processing centre in Brisbane, regardless of client location.
More information on the Work and Holiday Maker visa is available on the department's website, http://www.homeaffairs.gov.au/Trav/Visa-1/462-
The Australian Government has commenced collecting biometrics from clients applying for Australian visas in Bosnia-Herzegovina.
Biometrics will be collected from visa applicants, irrespective of their nationality, who are in Bosnia-Herzegovina at the time of making a visa application to enter Australia unless they are excluded or exempted.
Biometrics will be collected at an Australian Biometric Collection Centre (ABCC) in Sarajevo, by appointment. The ABCC, operated by Teleperformance, will charge a fee for this service.
Visa applicants who mail their applications to the Australian Embassy in Berlin, or who lodge their visa applications online, will be sent a letter informing them that they need to attend the ABCC in Sarajevo to provide their biometrics.
Visa applicants should register, make an appointment and make payment for the biometric enrolment as per the instructions provided on the Teleperformance website prior to attending the ABCC. Applicants should also take a copy of the request letter and their passport to the ABCC.
For more information please click here:
- A short video has been developed to raise awareness of migration fraud. Clients are encouraged to check out the fraud warning pages before engaging the services of online companies. Video: www.youtube.com/user/ImmiTV?feature=mhee#p/c/1/Nqwd9CJXlcg
- Be aware and protect yourself from migration fraud. See additional information here.
Applying for a visa
- Applying for a visa - general instructions
- Visa application charges and methods of payment
- Online (electronic) visas - information & enquiries
- Health requirements
- Panel doctors list
- Character requirements & police clearance certificates
- Migration agents
Forms and checklists
Other useful links
- Requests for international movement records
- Australian National Archives (requests for historical records of immigration to Australia)
- Australian Government entry point (for all government services; includes links to State & Territory government websites)
- Study in Australia
- Tourism Australian (tourist information)
- Department of Infrastructure, Transport, Regional Development and Local Government (flying to Australia - security requirements)
- Australian Customs Service
- Department of Agriculture and Water Resources
- Therapeutic Goods Administration (taking medicines to Australia)
- Foreign Investment Review Board (buying a house – requirements for foreign investors)