Australian Embassy and Permanent Mission to the United Nations
Bosnia and Herzegovina, Hungary, Kosovo, Slovakia and Slovenia

Visas and migration

Closure of Visa Office in Australian Embassy Vienna

Effective 1 July 2018 there will no longer be a Visa Office presence at the Australian Embassy Vienna. 

You can continue to apply for a range of temporary visas, permanent visas and Australian Citizenship online through your ImmiAccount. 

ImmiAccount allows you to scan and attach supporting documents to your online application. You can create an ImmiAccount at

This is the strongly preferred and most efficient way to have your application managed and considered promptly.

Any paper applications for clients usually resident in Austria, Bosnia & Herzegovina, Croatia, Czech Republic, Hungary, Kosovo, Slovakia and Slovenia need to be sent to:

Australian Embassy Berlin
Visa Office
Wallstrasse 76-79
D-10179 Berlin, Germany

Please note that most applications must be lodged online and cannot be accepted by mail.  Please closely consider information provided regarding your visa product on prior to application lodgement.

Once received, your application will be automatically allocated to a Visa Office within the Europe Region or Australia for consideration and decision.

You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or was unsuccessful.

Comprehensive information regarding visa options are available on the website

For a list of Frequently Asked Questions, please click here.

Work and Holiday visa program: Mandatory online lodgement of visa applications

We are pleased to announce that the Department of Home Affairs is moving to mandatory online lodgement for Work and Holiday visa applications on 17 November 2018. This will make it faster and easier for you to lodge a Work and Holiday visa application for Australia.

The change means that from 17 November 2018 all nationals of Austria, Czech Republic, Hungary, Israel, Luxembourg, Poland, Portugal, San Marino, and Slovenia, as well as Spain and the Slovak Republic, must lodge their Work and Holiday application online. This can be done through the Department of Home Affairs’ website at using ImmiAccount. 

Paper applications will no longer accepted from 17 November 2018. This change only relates to the method of lodging the visa application, so all visa requirements and eligibility criteria remain unchanged.

Please note that this change does not affect the number of places available in the 2018-19 Work and Holiday program. Therefore, due to the high number of applications already received, applicants from Spain and Israel will not be able to lodge applications until further notice.

It is important to note that the requirement of Functional English also remains unchanged. For a list of acceptable evidence to demonstrate that you have at least functional English, please refer to the Department’s website at, then go to the tab “visa applicants” and refer to the information listed in the drop-down text for “Functional English”. Please ensure that you include this evidence when you lodge your application.

For further information, please see


1 July 2019: Austrian applicants for a Work and Holiday visa no longer require a letter of Government support

From 1 July 2019, a Government letter of support will no longer be required for Austrian applicants for a subclass 462 Work and Holiday visa for Australia. It is important to note that all other visa requirements remain unchanged, including the requirements for adequate funds, education and Functional English. For a list of acceptable evidence to demonstrate that you have at least Functional English, please refer to the Department’s website at, then scroll down to "Have this level of English language". 

What's New?

The Australian Government has announced it will enhance the way visa and citizenship services are delivered using the latest digital technologies. For more information visit the Department of Home Affairs website.

The Australian Government has commenced collecting biometrics from clients applying for Australian visas in Bosnia-Herzegovina.

Biometrics will be collected from visa applicants, irrespective of their nationality, who are in Bosnia-Herzegovina at the time of making a visa application to enter Australia unless they are excluded or exempted.

Biometrics will be collected at an Australian Biometric Collection Centre (ABCC) in Sarajevo, by appointment. The ABCC, operated by Teleperformance, will charge a fee for this service.

Visa applicants who mail their applications to the Australian Embassy in Berlin, or who lodge their visa applications online, will be sent a letter informing them that they need to attend the ABCC in Sarajevo to provide their biometrics.

Visa applicants should register, make an appointment and make payment for the biometric enrolment as per the instructions provided on the Teleperformance website prior to attending the ABCC. Applicants should also take a copy of the request letter and their passport to the ABCC.

For more information please click here:

Teleperformance website

Department of Home Affairs website


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