This page provides information for Australian citizens. If you are looking for information on visas for Australia, please note the Australian Embassy in Vienna does not provide visa services. Please refer to visas and migration for more information.
24-hour consular emergency service
Consular staff can assist Australians overseas in accordance with the Australian Consular Service Charter.
FOR EMERGENCIES ONLY, Australian citizens requiring urgent assistance outside normal Embassy opening hours, including weekends and public holidays:
- Call the Australian Embassy at +43 1 506 74-0 and follow the instructions to be put through to the 24 hour Consular Emergency Centre in Canberra. Alternatively, call the Consular Emergency Centre in Canberra directly on (+61 2) 6261 3305.
- Non urgent enquiries can be made by email to email@example.com
- Further information on where to get help can be found at Smartraveller
Australian Embassy Passports Visit to Sarajevo 11-12 March 2020
Officers from the Australian Embassy Vienna will visit Sarajevo from 11 to 12 March to provide passport services by appointment at the following times:
- 08:30 – 13:00
- 13:40 – 16:00
- 08:30 – 13:00
- 13:40 – 16:00
All requests for appointment, including an indication of the type of passport service required, should be directed to firstname.lastname@example.org by Monday 2 March. Please note, it may not be possible to accommodate all requests.
Information on the required documents, means of payment and location will be provided when the Embassy confirms your appointment.
Travel information for Australians
Launch of new Smartraveller website
Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.
You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.
In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.
Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.
Be Informed > Be Prepared
Information about DFAT’s registration service is also available on Smartraveller.
The Australian Embassy provides the following notarial services:
- Witnessing signatures
- Certifying copies of documents
- Providing Certificates of Non-Impediment to Marriage
- Legalisation of signatures and/or seals on Australian public documents (apostilles and authentications)
Please bring your valid passport or ID card and the original documents to the appointment.
Please ensure that documents relating to the notarial services you require from the Australian Embassy are presented in the correct form and that you provide the correct instructions for the notarial service you require. If you are unsure of the legislative requirements relating to the notarial service you require, you should seek independent legal advice. Please note that neither the Australian Government nor the Australian Embassy in Vienna guarantees the legal effectiveness of the notarised document or the accuracy of its content. Fees paid for notarial services are non-refundable.
Passport application interviews and notarial services at the Embassy in Vienna are offered by appointment only.
The Australian Passports (Application Fees) Determination 2015 provides for the annual CPI indexation of Australian travel document fees on 1 January each year.
Passport fees applicable from 1 January 2020 are:
- 10-year passport for persons aged 16 and over - $298
- 5-year passport for children under 16 years and persons aged 75 and over - $150
- emergency passport overseas - $187
- replacement passport - $187
- adult overseas surcharge - $134
- child overseas surcharge - $65
Passport fees are charged in Euro in Vienna. Please refer to the appointment booking portal for up-to-date fees in Euro.
To complete your passport application, please visit the Australian Passports Office website.
Passport and Notarial Services Outreach
Australian Embassy staff visit Budapest for passport and notarial services outreach. This may remove the requirement for you to visit Vienna to lodge a passport application or receive notarial services assistance. Please refer to this page for updates on the next scheduled visit and for instructions on bookings.
Next Planned Visit: approximately April / May 2020
Payment for services
Current fees for passport and notarial services are shown in our online appointment system.
Payment can be made in person at the time of the appointment. Payment by credit card or bankcard is preferred. Where not attending in person, payment by credit card can be arranged via a payment authorisation form. If payment by credit card is not possible, please contact the Consular Section at email@example.com for further information.
Living in Country
A gateway to information about Australian benefits, payments and services.
Returning to Australia
Handy information for Australians or residents returning from a holiday or moving back to Australia.