Street & Postal Address
Australian Embassy Vienna
Migration and Visa Section
How to find us:
We are located on the third floor of the white building on the left hand side of Karlskirche at Karlsplatz (in the street behind the church).
The nearest underground (metro/U-Bahn) stops are on lines U1, U4 and U2 to "Karlsplatz" station; take the "Resselpark" or “Karlsplatz” exits.
The nearest tram line is the D line to the "Schwarzenbergplatz" stop.
There is very limited street parking if you come by car and you will need to display a correctly marked "Parkschein" . There is a public car park underneath the building which charges an hourly rate.
Counter Opening Hours
In most cases, it is not necessary to attend the immigration counter in person.
To speak with someone about an immigration or citizenship matter, please call the Europe Service Centre.
Most applications can be lodged either online or sent to our office by post. Lodging your application at the counter will not accelerate the processing of your application.
If you believe it is still necessary to attend the immigration counter, you will need to contact the Europe Service Centre to make an appointment.
Our counter hours are Monday to Friday, 10am-12pm.
Telephone Enquiry Service
The Europe Service Centre is a multi-lingual client contact centre based in London which provides information about Australian visas and citizenship.
To ensure you have the quickest, most efficient service, we encourage you to use the information already available on our website. The vast majority of queries are addressed there and that is the most effective way for you to get the information you require.
Our website also contains a range of online tools that will help you find the information you need quickly and in line with your specified circumstances and needs. In some cases, you may be able to proceed directly to online application lodgement.
If after accessing our website you have further questions or require additional information, you may wish to contact the Europe Service Centre (ESC) for assistance. The ESC is a multi-lingual client contact centre based in London which provides information about Australian visas and citizenship.
The easiest way to contact the ESC is to use our web based client enquiry form.
Office and Contact Details in Australia: