The Australian Embassy in Vienna and Permanent Mission to the UN is accredited to Austria, Bosnia and Herzegovina, Hungary, Slovakia, Slovenia, and to the International Organisations in Vienna.
Consular Outreach: Sarajevo and Budapest
The Australian Embassy Vienna will hold consular appointments in Sarajevo and Budapest in February 2023. Please visit Consular Passports and Notarial Services for more information.
Medibank Private/ahm and other recent data breaches - advice for foreign passport holders
22 November 2022
Medibank Private/ahm have advised the Australian Passport Office (APO) that no Australian Travel Document information was compromised in this breach.
Foreign passports for international students were compromised through this cyberattack. Medibank Private/ahm are contacting impacted customers directly.
If Medibank Private/ahm have advised you that your foreign passport information was compromised, you should contact the government that issued the passport for advice on what to do. This is also the case for all data breaches that impact foreign passport holders, including the recent breaches at Optus and Medlab.
Medibank/ahm impacted customers:
- Call Medibank on 134 148 (within Australia) or +61 3 9862 1095 (International)
- Contact Medibank’s 24/7 Student Health and Support line (Medibank international students call 1800 887 283 and ahm international students call 1800 006 745)
- Visit Medibank Cyber Event Updates and Support page medibank.com.au/cybersecurity
- Go to ID Care’s dedicated Medibank and ahm breach response plan).
- See the Australian Cyber Security Centre's Medibank Private alert.
Optus impacted customers:
- Contact Optus customer service directly on 133 937 (within Australia), or +612 8082 5678 (International), or go to their Passport Information(link is external) webpage.
- Go to our Frequently Asked Questions on the Optus data breach and passport information
- See the Australian Cyber Security Centre's Optus data breach(link is external) alert.
Medlab impacted customers:
Contact Medlab customer service directly on +61 1800 433 980, or go to their data breach web page(link is external).
OECD Guidelines for Multinational Enterprises
The Australian Government encourages Australian enterprises operating overseas and multinational enterprises operating in Australia to observe the OECD Guidelines for Multinational Enterprises. The Guidelines provide voluntary principles and standards for responsible business conduct in a variety of areas, including:
- human rights;
- employment and industrial relations;
- combating bribery, bribe solicitation and extortion;
- consumer interests;
- science and technology;
- competition; and
The Australian National Contact Point (AusNCP) promotes the use of the OECD Guidelines and contributes to the resolution of issues relating to their implementation, including facilitating access to conciliation services.
Appointment of Australian Honorary Consul in Bosnia and Herzegovina
Australian Embassy is pleased to announce the appointment of Ms Elvedina Busuladžić as Honorary Consul for Australia, resident in Sarajevo with jurisdiction throughout Bosnia and Herzegovina.
Ms Busuladžić is an experienced businesswoman who has strong professional networks and experience in Australia and Bosnia and Herzegovina. As a dual national with citizenship of Australia and Bosnia and Herzegovina, Ms Busuladžić has strong ties with both countries. Ms Busuladžić lived in Perth, Western Australia, for five years until 2010, and maintains strong linkages with her personal and professional connections in Australia. She lives in Sarajevo with her family.
There are approximately 8,500 Australians visiting Bosnia and Herzegovina annually. The Australian Consulate in Sarajevo provides consular and passports services to Australians in Bosnia and Herzegovina. Contact details for the Australian Consulate are as follows:
Bosnia and Herzegovina
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